Notice history

Resolved
1 September 2024 at 10:57
Resolved
1 September 2024 at 10:57
Some non-realtime emails were delayed for up to 48 hours. That affected the 'welcome' email after signup (accounts were created fine) and 'contact us' emails. They have all been processed and resend now. Other emails like confirmation, password resets, account deletion were not affected. We're sorry for the confusion. Whie no user contacted us about the issue we saw increased number of duplicate accounts, for example users trying login with email&password, and login-with-google shortly after.

Resolved
21 August 2024 at 01:08
Resolved
21 August 2024 at 01:08
We can no longer reproduce the issue.
Monitoring
21 August 2024 at 12:43
Monitoring
21 August 2024 at 12:43
We checked multiple browsers, multiple computers and ran validation suites on the SSL certificate chains (sslabs) but all looks good. We assume it's temporary issue with our hosting providers' routing endpoint.
Investigating
21 August 2024 at 12:31
Investigating
21 August 2024 at 12:31
Error in Firefox "There is conflicting information between the SSL connection, its certificate and/or the included HTTP requests." on https://opencagedata.com, API not affected. We are currently investigating this incident.

Resolved
28 July 2024 at 10:02
Resolved
28 July 2024 at 10:02
User database upgrade was a success (postgresql 14->16)
Identified
28 July 2024 at 09:52
Identified
28 July 2024 at 09:52
To avoid writing to the database during the upgrade we put the website into maintainance mode. API/Geocoding/Geosearch are unaffected.

OpenCage GmbH - Notice history