OpenCage GmbH - Notice history

All systems operational

Uptime is measured independently by performance monitoring company StatusCake.

Changes to our API are published in our CHANGE LOG on GitHub.

Follow us on Mastodon, and please visit our blog for our annual uptime reports.

Website - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.77%

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Aug 2024
Sep 2024
Oct 2024

Website - Email sending (via Postmarkapp.com) - Operational

100% - uptime

Geocoding API - reverse - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Geosearch - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Geocoding API - forward - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Website isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Website is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Website cannot be accessed at the moment. This incident was created by an automated monitoring service.

Website isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Website is now operational! This update was created by an automated monitoring service.

  • Update
    UTC
    Update

    Waiting for https://status.heroku.com/incidents/2684

  • Identified
    UTC
    Identified

    Intermitten connectivity issues at our website hoster (Heroku). API and customers not affected.

  • Investigating
    UTC
    Investigating

    Website cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2024

Delayed welcome emails
  • Resolved
    UTC
    Resolved

    Some non-realtime emails were delayed for up to 48 hours. That affected the 'welcome' email after signup (accounts were created fine) and 'contact us' emails. They have all been processed and resend now. Other emails like confirmation, password resets, account deletion were not affected. We're sorry for the confusion. Whie no user contacted us about the issue we saw increased number of duplicate accounts, for example users trying login with email&password, and login-with-google shortly after.

Aug 2024

SSL error on homepage
  • Resolved
    UTC
    Resolved

    We can no longer reproduce the issue.

  • Monitoring
    UTC
    Monitoring

    We checked multiple browsers, multiple computers and ran validation suites on the SSL certificate chains (sslabs) but all looks good. We assume it's temporary issue with our hosting providers' routing endpoint.

  • Investigating
    UTC
    Investigating

    Error in Firefox "There is conflicting information between the SSL connection, its certificate and/or the included HTTP requests." on https://opencagedata.com, API not affected. We are currently investigating this incident.

Aug 2024 to Oct 2024

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