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Show current status

Resolved
Elevated error rates

Started
12 September 2023 at 10:10
Status
Resolved after about 16 hours

Impact

Operational
Affected
API
Geocoding API - reverse
Geocoding API - forward
Geosearch
  • Resolved
    Resolved

    It's isolated to the Nuremberg, Germany, data center. We're directing all traffic to other data centers now.

  • Monitoring
    Monitoring

    We're seeing elevated error rates of HTTP 504 with 0.15% of responses. There's been a network backbone maintenance this night and some connections between our clusters seem unstable. While HTTP 504 indicates a server disconnect none of the individual servers is offline. We're continue to monitor the situation.