All systems operational

Uptime is measured by independent performance monitoring company StatusCake.

Changes to our API are published in our CHANGE LOG on GitHub.

Follow us on Mastodon, and please visit our blog for our annual uptime reports.

Website
100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Website - Email sending (via Postmarkapp.com)

Operational

API

100.0% uptime

Geocoding API - reverse

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Geosearch

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Geocoding API - forward

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Notice history

Nov 2023

Missing road info
  • Resolved
    Resolved

    All remaining clusters are now up-to-date again.

  • Monitoring
    Monitoring

    The missing roadinfo data was backfilled on one cluster and all affected customer's API requests are redirected to that cluster. We're continuing to backfill data on the remaining clusters.

  • Identified
    Identified

    We started backfilling the missing data. Currently at 30% (the world has lots of road)

  • Investigating
    Investigating

    We are currently investigating why road info (width, lanes) and speed info are not returned for those users who set &roadinfo=1 in their requests

Oct 2023

No notices reported this month

Sep 2023

Elevated error rates
  • Resolved
    Resolved

    It's isolated to the Nuremberg, Germany, data center. We're directing all traffic to other data centers now.

  • Monitoring
    Monitoring

    We're seeing elevated error rates of HTTP 504 with 0.15% of responses. There's been a network backbone maintenance this night and some connections between our clusters seem unstable. While HTTP 504 indicates a server disconnect none of the individual servers is offline. We're continue to monitor the situation.

Sep 2023 to Nov 2023