OpenCage GmbH - Missing road info – Incident details

Uptime is measured independently by performance monitoring company StatusCake.

Changes to our API are published in our CHANGE LOG on GitHub.

Follow us on Mastodon, and please visit our blog for our annual uptime reports.

Missing road info

Resolved
Operational
Started 9 months agoLasted about 18 hours

Affected

API

Operational from 5:09 PM to 11:07 AM

Geocoding API - reverse

Operational from 5:09 PM to 11:07 AM

Geocoding API - forward

Operational from 5:09 PM to 11:07 AM

Updates
  • Resolved
    Resolved

    All remaining clusters are now up-to-date again.

  • Monitoring
    Monitoring

    The missing roadinfo data was backfilled on one cluster and all affected customer's API requests are redirected to that cluster. We're continuing to backfill data on the remaining clusters.

  • Identified
    Identified

    We started backfilling the missing data. Currently at 30% (the world has lots of road)

  • Investigating
    Investigating

    We are currently investigating why road info (width, lanes) and speed info are not returned for those users who set &roadinfo=1 in their requests