OpenCage GmbH - Higher than usual latency – Incident details

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Higher than usual latency

Resolved

Affected

API

Operational from 3:34 PM to 3:34 PM

Geocoding API - reverse

Operational from 3:34 PM to 3:34 PM

Geocoding API - forward

Operational from 3:34 PM to 3:34 PM

  • ResolvedUTC

    We saw a higher amount of geocoding taking > 1000ms today in 3 one hour timeslots. Less than 3% of geocoding affected. We identified the affected server and took it offline. Inconclusive what exactly caused it, we suspect network hardware of the virtual machine and will replace the server.